Shipping & Delivery

We want receiving your Rebecca Marie Health order to be simple and straightforward. Below you'll find everything you need to know about how we process and deliver your order.

Order Processing

Orders are generally packed and dispatched within 3 business days of receiving your order.

Orders placed on weekends or Queensland public holidays will be processed on the next available business day.

During sales, launches and busy periods, dispatch may take a little longer.

Shipping Within Australia

We currently ship throughout Australia.

Shipping costs are calculated at checkout based on your order and delivery location.

Standard Shipping: $12.95
Express Shipping: $

Once your order has been dispatched, you will receive a confirmation email with tracking information where tracking is available.

Delivery Times

Estimated delivery times begin from the date your order is dispatched, rather than the date your order is placed.

Delivery times vary depending on your location and carrier. While we do our best to have your order on its way promptly, delays can occasionally occur once an order is with the delivery provider.

Delivery Address

Please check that your name, address and contact details are correct before completing your order.

If you notice an error after placing your order, please contact us as soon as possible. We will do our best to update the details before dispatch, but we cannot guarantee changes can be made once an order has been processed.

Tracking Your Order

Where tracking is provided, you can follow your delivery using the tracking details included in your dispatch confirmation.

If your tracking has not updated for an extended period or your parcel appears to be delayed, please contact us and we will assist where we can.

Damaged or Incorrect Orders

If your parcel arrives damaged or you receive an incorrect product, please contact us as soon as possible at rebecca@rebeccamariehealth.com.au

Please include your order number and photographs of the product, packaging and any damage where possible so we can investigate promptly.

Missing Parcels

If your tracking shows your parcel as delivered but you cannot locate it, please check around the delivery location and with other members of your household before contacting us.

If your parcel remains missing, contact us at rebecca@rebeccamariehealth.com.au and we will help investigate with the delivery provider.

International Shipping

We currently ship within Australia only.

Questions?

If you have any questions about your order or delivery, please contact:

Rebecca Marie Health
Cairns, Queensland
Email: rebecca@rebeccamariehealth.com.au