Cancellation & Appointment Policy

At Rebecca Marie Health, your appointment time is reserved especially for you. We understand that life happens and sometimes plans need to change. We simply ask that you provide as much notice as possible so the appointment can be offered to another client.

Cancellations & Rescheduling

We require a minimum of 24 hours' notice if you need to cancel or reschedule your appointment.

Appointments cancelled or rescheduled with less than 24 hours' notice may incur a fee of 50% of the appointment cost.

No-Shows

If you do not attend your appointment and have not contacted the clinic, 100% of the appointment fee may be charged.

Late Arrivals

If you arrive late, we will do our best to accommodate you. However, your appointment may need to be shortened to avoid impacting the next client.

The full appointment fee may still apply.

For colon hydrotherapy appointments, arriving significantly late may mean we are unable to safely or appropriately complete the session. In this case, the late cancellation fee may apply.

Illness & Unexpected Circumstances

We understand that genuine illness, emergencies and unexpected circumstances occur. Please contact us as soon as possible if something happens that prevents you from attending.

These situations will be considered case by case.

Appointment Reminders

Appointment reminders are provided as a courtesy. It remains the client's responsibility to remember their appointment and provide the required notice if they need to make a change.

How to Cancel or Reschedule

If you need to change your appointment, please contact Rebecca Marie Health as soon as possible via 0419 656 190 or rebecca@rebeccamariehealth.com.au

By booking an appointment with Rebecca Marie Health, you acknowledge and agree to this Cancellation & Appointment Policy.

Last updated: July 2026